Feature Description: A feature where delivery partners can share personal goals, like "saving for a new bike" or "funding education." It humanizes the delivery process, encouraging empathy and connection between customers and delivery partners.

Feature Goal: To foster a more personal and meaningful connection between customers and delivery partners, enhancing the sense of community and encouraging supportive interactions.

Key Metrics:

• Increase in Customer Tips: Tracking any increase in tips can indicate heightened customer engagement and support for delivery partners.

• Engagement Rate with Profile Feature: Measuring how often customers view and interact with the "Delivery Partner Goals" feature.

• Positive Feedback Frequency: Monitoring the frequency and quality of positive feedback or notes left for delivery partners, indicating enhanced customer satisfaction and connection.

Disclaimer: This project has not been commissioned, endorsed, or associated with Uber in any capacity. It serves as a speculative product design exercise to demonstrate my capabilities and is intended purely for illustrative purposes. This project has not been presented to Uber, nor is there any ongoing partnership or development related to this concept with them.